Privacy Policy — 6999bed

6999bed collects personal data through three primary channels: information you provide directly when registering or using the platform, information generated automatically through your use of the service, and information received from trusted third-party service providers involved in payment processing and identity verification.

Information You Provide Directly

When you register an account or interact with 6999bed, we may collect the following categories of personal data:

• Identity data: Full legal name, date of birth, gender, and copies of government-issued identity documents (National Identity Card, passport, or driving licence).
• Contact data: Mobile phone number, email address, and residential address (city and district within Bangladesh).
• Account credentials: Username and encrypted password hash. Plain-text passwords are never stored.
• Payment data: bKash account number, Nagad account number, Rocket number, Upay number, or bank account details used for deposits and withdrawals. Full payment account numbers are tokenised and are not stored in readable form beyond what is required for AML compliance records.
• Communications data: Records of support interactions via email or live chat, including message content and timestamps.
• Responsible gaming declarations: Self-declared deposit limits, time-out requests, and self-exclusion instructions submitted through the platform or by email.

Information Collected Automatically

When you access 6999bed, our servers and analytics infrastructure automatically record certain technical data. This is standard practice for all web-based platforms and is necessary to deliver a stable, secure service:

• Device and browser data: Device type (mobile, desktop, tablet), operating system, browser name and version, screen resolution, and preferred language settings.
• Network data: IP address, approximate geographic location derived from IP (city-level only), internet service provider name, and connection type.
• Usage data: Pages visited, time spent on each page, game sessions initiated, bets placed and settled, session start and end times, and navigation paths through the platform.
• Cookie and tracking data: Session cookies, preference cookies, and analytics identifiers. See the Cookies section below for full details.

Information from Third Parties

6999bed may receive data about you from the following third-party sources in the course of operating the platform:

• Payment processors (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank) — transaction confirmation data, reference numbers, and payment status flags.
• Identity verification services — document authenticity checks and facial match results performed during account verification.
• Fraud prevention and AML screening services — risk scores, watchlist match results, and politically exposed person (PEP) flags where applicable.
• Game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) — session identifiers and game-round data needed to resolve disputes and calculate correct settlements.

6999bed processes personal data only for specific, legitimate purposes. We do not use your data for any purpose beyond those described below without first obtaining your explicit consent or being required to do so by law.

Account Management and Service Delivery

The primary purpose for collecting your personal data is to create and administer your 6999bed account, verify your identity, process deposits and withdrawals in BDT, settle bets accurately, and provide customer support when you need it. Without this data, it is not possible to provide the services offered on the platform.

Legal and Regulatory Compliance

6999bed is obligated to collect and retain certain data under applicable anti-money-laundering (AML) requirements and responsible gaming obligations. This includes verifying your identity before processing withdrawals, screening account details against financial crime watchlists, and maintaining transaction records for the legally required retention period. These obligations are non-negotiable and cannot be waived by the player.

Fraud Prevention and Security

Automatically collected technical data — including IP addresses, device fingerprints, and session logs — is used to detect and prevent unauthorised account access, duplicate account creation, bonus abuse, and other forms of fraud. This processing is a legitimate interest of 6999bed and is necessary to protect all players on the platform.

Responsible Gaming

Where you have requested deposit limits, time-outs, or self-exclusion, 6999bed uses your account and session data to enforce those restrictions automatically and to monitor for signs of problem gambling as part of our duty of care obligations. Visit the Responsible Gaming page for full details.

Platform Improvement and Analytics

Aggregated and anonymised usage data is used to improve the performance, stability, and user experience of the 6999bed platform. This analysis does not identify individual players and is used solely for internal product development purposes.

Promotional Communications

If you have opted in to receive promotional communications from 6999bed, we may use your contact data (mobile number or email) to notify you of relevant offers, seasonal promotions (BPL, Eid, Pohela Boishakh campaigns), and platform updates. You may withdraw this consent at any time by contacting support at [email protected]. Opting out of marketing communications does not affect your ability to use the platform.

6999bed does not sell, rent, or trade your personal data to any third party for marketing or commercial profiling purposes. Data is shared with external parties only in the circumstances described below, and only to the minimum extent necessary to fulfil the stated purpose.

Payment Processors

To process deposits and withdrawals, 6999bed shares the minimum necessary payment information with your chosen payment provider — bKash, Nagad, Rocket, Upay, or your nominated bank (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, or Sonali Bank). These providers are subject to their own privacy policies and regulatory obligations. 6999bed does not receive or store full card or mobile banking credentials beyond transaction reference data.

Identity Verification Partners

To fulfil Know Your Customer (KYC) obligations, 6999bed may share identity document images and biometric comparison data with certified third-party identity verification providers. These providers are contractually bound to process the data solely for verification purposes and to delete raw document images after the verification process is complete.

Game Providers

When you launch a game supplied by Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, or any other certified provider, a session token and anonymised player identifier are shared with that provider to enable the game session. Providers do not receive your full name, payment details, or contact information — only the session and balance data needed to run the game.

Fraud and AML Service Providers

Account and transaction data may be shared with fraud detection and AML screening services to identify suspicious activity and comply with financial crime prevention obligations. These services process data strictly under contractual data-processing agreements with 6999bed.

Legal Authorities

6999bed will disclose personal data to law enforcement agencies, financial intelligence units, or regulatory bodies when required to do so by a valid legal order, court ruling, or statutory obligation. In such cases, 6999bed will disclose only the specific data requested and will notify the player where permitted to do so by law.

6999bed uses cookies and similar tracking technologies to operate core platform functions, remember your preferences, and gather anonymised analytics that help us improve the service. Below is a breakdown of the cookie categories in use.

Managing Cookies

You can control and delete cookies through your browser settings at any time. Most modern browsers allow you to block third-party cookies, clear all cookies on exit, or browse in a private/incognito mode that discards cookies automatically. Please note that disabling strictly necessary cookies will prevent you from logging in to your 6999bed account, as these cookies are essential for maintaining a secure authenticated session.

No Third-Party Advertising Cookies

6999bed does not deploy advertising network cookies, retargeting pixels, or social media tracking tags on the platform. No data collected through cookies on 6999bed is shared with advertising platforms or used to build behavioural marketing profiles.

6999bed retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or for as long as required by applicable legal and regulatory obligations. The following general retention periods apply:

• Account and identity data: Retained for the duration of the account's active life, plus a minimum of five (5) years after account closure, in line with AML record-keeping requirements.
• Transaction records (deposits, withdrawals, bet history): Retained for a minimum of five (5) years from the date of the transaction.
• Support communications: Retained for two (2) years from the date of the last interaction, unless the communication relates to an open dispute, in which case it is retained until the dispute is fully resolved.
• Identity verification documents: Raw document images are deleted by the verification provider after the KYC check is completed. The outcome record (verified / not verified) is retained for the full account retention period.
• Analytics data: Anonymised aggregate analytics data may be retained indefinitely, as it cannot be linked back to any individual player.
• Marketing consent records: Retained for the lifetime of the account plus two (2) years, to provide evidence of consent in the event of a complaint.

When the applicable retention period has expired and there is no ongoing legal obligation requiring continued storage, 6999bed will securely delete or anonymise your personal data so that it can no longer be linked to your identity.

As a player on 6999bed, you hold the following rights in relation to your personal data. To exercise any of these rights, contact the support team at [email protected]. Requests will be acknowledged within five (5) business days and resolved within thirty (30) calendar days where technically and legally possible.

Right of Access

You have the right to request a copy of the personal data that 6999bed holds about you, together with information about how it is being processed. This is sometimes called a Subject Access Request (SAR). There is no fee for a first SAR within any 12-month period.

Right to Rectification

If any personal data we hold about you is factually inaccurate or incomplete, you may request that it be corrected. Where the inaccuracy affects your account name or date of birth, updated identity documentation will be required to support the change.

Right to Erasure

You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent (for consent-based processing only), or where processing was unlawful. This right is subject to overriding legal retention obligations — for example, AML transaction records cannot be deleted before the mandatory retention period expires.

Right to Restrict Processing

In certain circumstances — for example, where you contest the accuracy of data or have objected to processing and a determination is pending — you may request that 6999bed restrict the processing of your data. During a restriction, 6999bed may store the data but will not actively process it beyond what is strictly necessary.

Right to Object

You have the right to object at any time to the processing of your personal data for direct marketing purposes (including promotional SMS and email communications). This objection will be honoured immediately and without any negative consequence to your account or service access.

Right to Data Portability

Where processing is based on your consent or on the performance of a contract, and is carried out by automated means, you have the right to receive a structured, machine-readable copy of the personal data you provided to 6999bed. This will be provided in CSV or JSON format upon request.

6999bed implements a layered security architecture to protect personal data against unauthorised access, accidental loss, disclosure, or destruction. The following technical and organisational measures are in place:

• TLS/SSL encryption: All data in transit between your device and 6999bed servers is encrypted using TLS 1.2 or higher. The platform enforces HTTPS on all pages without exception.
• Password hashing: Account passwords are stored as salted cryptographic hashes. Plain-text passwords are never written to disk or logged at any point.
• Access controls: Access to player personal data within the 6999bed organisation is restricted on a strict need-to-know basis. Staff accounts are role-based, individually authenticated, and audited.
• Payment tokenisation: Payment account details are tokenised at point of entry. Raw account numbers are not stored in 6999bed's primary database.
• Intrusion detection: Server infrastructure is monitored continuously for anomalous access patterns, brute-force attempts, and known vulnerability probes.
• Vulnerability management: The platform undergoes regular security assessments. Third-party game provider integrations are reviewed for security compliance before activation.

Data Breach Response

In the unlikely event of a personal data breach that poses a risk to affected players, 6999bed will notify affected individuals without undue delay. Notifications will be sent to the mobile number or email address on record, describing the nature of the breach, the categories of data affected, and the steps being taken to contain and remediate the incident. 6999bed maintains an internal incident response plan that is reviewed and tested periodically.

6999bed reserves the right to update this Privacy Policy from time to time to reflect changes in platform operations, applicable law, or industry best practice. When material changes are made, the effective date at the top of this page will be updated. For significant changes that materially affect how your data is used, 6999bed will provide additional notice via the email address or mobile number registered to your account.

Continued use of the 6999bed platform after a revised Privacy Policy has been published constitutes acceptance of the updated terms. If you do not agree with any update, you should stop using the platform and request account closure before the change takes effect.

Governing Language

This Privacy Policy is written in English, which is the governing language of this document. In the event of any ambiguity or discrepancy arising from translation, the English-language version shall prevail.

Contact the Data Team

For any privacy-related queries, Subject Access Requests, rectification requests, erasure requests, or data breach reports, contact the 6999bed support team using the details below. Please clearly state the nature of your request in the subject line of your message.

• Email: [email protected] (plain text — not a clickable link)
• Support hours: 9:00 AM – 11:59 PM BST (UTC+6), seven days a week
• Response time: Acknowledgement within 5 business days; full resolution within 30 calendar days

For matters relating to responsible gaming and self-exclusion, please visit the dedicated Responsible Gaming page. For general platform questions, the FAQ covers the most common topics.